I hate my Baker's rosin!

Ouch, that really hurts :(

We're a family of musicians, not business people, so the bottom line for us is to provide a quality product and service to our fellow musicians...we want you to be happy!
So, if that is the case: our rosins are guaranteed. Just send the unused portion and its original tin back to us for a refund of your purchase price.

We would of course appreciate an explanation as to what went wrong, so that we at least have the opportunity to initiate change, if possible.

Please note: this guarantee only applies to members located within the U.S., and only when the rosin has been received directly from us.